Shipping Methods and Rates
* (DOES NOT APPLY TO INTERNATIONAL ORDERS)
Our shipping carriers are UPS (Ground, 3 Day, 2nd Day, Next Day) and the United States Postal Service (Priority Mail and Priority Mail International). Orders shipped to Alaska and Hawaii may require additional transit time.
APO/FPO orders will be shipped via USPS. Standard Priority Mail shipping rates will apply.
Our express shipping carrier is UPS. UPS does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes.
Shipping charges are UPS & USPS book rates (based on weight). To check shipping costs before placing your order, use the Shipping Calculator found on the Shopping Cart page.
Order Status
We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM CST (Noon) M-Th and 11am CST Friday will not be processed until the next business day.
Time in Transit estimates are based on actual shipping time once your order has left the warehouse. Please allow 24-48 hours for in-stock items to ship. Please allow additional order processing time during peak holiday seasons.
If you want to check the status of your order, please use the tracking number included in your shipping confirmation email.
If you have questions about your order, please call us at 1-866-989-7428 or email us at support@clubmanonline.com and we would be happy to assist you.
Change Submitted Orders
If you need to change an order you have already placed, please contact us at 1-866-989-7428 or email us at support@clubmanonline.com.We will always do our best to accommodate your needs.
Report Order Problem
If your order is missing a product, contains a damaged item, or other concern, please contact us at 1-866-989-7428 or email us at support@clubmanonline.com.We will always do our best to accommodate your concern as efficiently as possible.
Sales Tax
Sales tax of 9% is charged on orders shipped to addresses within Illinois (based on shipping from zip code 60202). Orders shipped to addresses outside of Illinois are not taxed.
Return & Exchanges
Your complete satisfaction is our goal. If for any reason you are not happy with your purchase items may be returned up to 30 days from receipt of order. Items must be in new condition with all packaging materials intact. Items that show obvious use or wear or that are missing packaging material will not be accepted for return.
Due to the personal nature of many of our products, opened or used personal care items (including: razors, blades, soaps, toiletries, shaving brushes, personal care scissors, nippers and trimmers) may not be returned unless defective.
Items returned within 30 days in their original packaging in new condition will receive a full refund of the purchase price of the item(s). Shipping charges are non-refundable unless there was a problem with the order due to an error on the part of Corrado Cutlery/Clubman Online. Return instructions and address are included with order.
International Shipping
International shipping is provided via USPS Priority Mail International. Corrado Cutlery/Clubman Online does not assume responsibility for lost shipments. International orders are billed in US Dollars. Please note: customer is responsible for any restrictions or prohibitions, taxes, duty or brokers fees in customer's home country.